Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with Carve-X. We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days after payment has been confirmed.
Orders are not processed on weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

As Carve-X operates using a dropshipping model, products are shipped directly from our trusted suppliers.

Estimated delivery times are:

United Arab Emirates (UAE): 5–10 business days
GCC Countries: 7–15 business days
International Orders: 10–20 business days

Please note that these are estimated delivery times and may vary depending on your location, customs clearance, weather conditions, or courier delays.

Shipping Costs

Shipping charges are calculated and displayed at checkout unless a free shipping promotion is active.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number (where available). Tracking information may take 24–72 hours to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided, Carve-X cannot guarantee successful delivery. Additional shipping charges may apply if an order needs to be reshipped.

Delayed Deliveries

While we work with reliable shipping partners, delivery delays may occur due to circumstances beyond our control, including:

Customs inspections
Weather conditions
Public holidays
Courier service disruptions
High shipping volumes

Carve-X is not responsible for delays caused by these circumstances.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date at officialcarvex@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.

Customs & Import Duties

For international shipments, customs duties, taxes, or import fees may apply depending on your country's regulations. These charges are the responsibility of the customer unless otherwise stated.