FAQ

Frequently Asked Questions

Q: How long does delivery take?
A: Orders are typically delivered within 3–7 business days across the UAE.

Q: How can I track my order?
A: Once your order has been shipped, you'll receive a tracking number by email. You can also track your order from our Track Order page.

Q: What payment methods do you accept?
A: We accept secure online payments through the payment methods available at checkout.

Q: What is your return policy?
A: If you receive a damaged or incorrect item, please contact us within 7 days of delivery, and we'll assist you.

Q: How can I contact Carve-X?
A: You can contact our support team through our Contact Us page or by email, and we'll get back to you as soon as possible.